Satisfaction Guarantee - Free 60 Day Exchanges

Satisfaction Guarantee - Free 60 Day Exchanges

Free Shipping Over $50

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Exchanges & Returns

Exchanges & Returns

We are committed to ensuring you are 100% satisfied with your purchase, that’s why we’ve made our exchange & returns policy as easy and stress-free as possible.

Click Here To Start Your Exchange Or Return

Exchanges - 60 days from purchase

> Free exchange, no costs to you postage included
> Engraved silicone rings will incur a $14.95 replacement fee
> Engraved tungsten, titanium, black zirconium, signet & wood rings will incur a $50 replacement fee 
> Personalised bracelets cannot be exchanged 

*note: All rings must be in clean, "like new," condition to be accepted for an exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.*

Returns - 60 days from purchase

> No questions asked refund upon return
> Engraved silicone rings cannot be returned
> Engraved tungsten, titanium, black zirconium, signet & wood rings cannot be returned 
> Personalised bracelets cannot be returned 

*note: All rings must be in clean, "like new," condition to be accepted for a return. We reserve the right to not accept or charge a damage fee on any rings returned with excessive scratching or other abuse.* 

International Orders

> Exchange/Return 90 days from purchase
> Email us at support@etrnl.com.au
 

Warranty - 1 year from purchase

> Free replacement, free shipping for any kind of damage or defect.
> For warranty claims email us at support@etrnl.com.au 

Mailing Address:

> 6/25-37 Huntingdale Rd Burwood, Vic 3125